Frequently Asked Questions
Q. How old do I need to be in order to rent a pontoon boat from Kerr Lake Adventures?
A. In order to rent a pontoon boat, the renter must have a valid driver's license and be at least 26 years old.
If renter is born on or after January 1, 1988 it is the renter's responsibility to have successfully completed a NASBLA approved boating education course. To obtain your boating education course certificate, please visit www.boat-ed.com/northcarolina/
If the renter is born before January 1, 1988, there is no mandatory boating education requirement by the state of North Carolina.
Q. What time are the boats available?
A. The boat rentals are available from 9-5, 10-6, or 11-7
If you would like to return the boat earlier, please contact us at 252-204-4047 and we will plan a new meet up time, however you will still be responsible for the full day rental fee.
Q. What if I am late returning the boat?
A. Please be aware of the time of day when you are out on the lake. If you return the boat late, you will be charged $25.00 for every 15 minutes it is late.
If any late fees are incurred, they will be deducted from your security deposit.
(If you have an emergency, please contact Kerr Lake Adventures immediately, we will work with you)
Q. What should I bring with me?
A. We recommend that you bring sunscreen, towels, cooler with food and drinks, fishing poles and tackle (if fishing) and appropriate attire for the weather. If you are bringing children, please make sure that you bring a life jacket that fits them properly, as we might not have the right size life jacket for your child available.
Q. Is alcohol allowed on the boat?
A. Yes, alcohol is allowed on the boat and can be consumed by legal-aged passengers only. The operator of the boat may not consume any alcohol or substances that may impair the ability to operate the boat safely.
Q. Why are you charging me a $350.00 security deposit?
A. Your security deposit will cover any minor damages, missing items, and fuel costs incurred. If damages exceed your security deposit, you will be responsible for the full amount of any damage. Your security deposit will be processed for return (minus fuel costs incurred) at the end of the day of your rental after the boat has been inspected. Please note that it may take several days to post back into your bank account. (This timeframe is based your financial institution).
Q. Am I allowed to fish on the boat?
A. Absolutely! We hope you catch the next world record blue catfish. (NC Fishing license required)
*Cleaning of fish is not allowed on the boat
Q. Can I swim in the lake?
A. Yes! It is a beautiful lake and very refreshing. Please always have the boat motor off if swimming, and your life jacket or flotation device with you.
Q. Are pets allowed on boats?
A. Yes, our pets are family too! There is a $25.00 non-refundable fee per pet. Please make sure to keep your furry family members off of the seats. If any damage is incurred, you will be responsible for the repairs.
Q. Is gas included?
A. Your pontoon rental will start with a full tank of gas. You will be charged $6.00/gallon of gas that you use during your rental. The fuel fee will be deducted from your security deposit at the end of your rental.
Q. Can I fill up the boat with gas?
A. If you need a refill during your rental, you may ONLY fill up the boat from a marina on the lake with non-ethanol gas. You may NOT fill the boat up with your own gas.
Q. What happens if I have booked a boat rental, and the weather is unsafe?
A. We do not want you to operate the boat in unsafe conditions. If the weather is a factor, we will gladly reschedule your rental for another day.
Q. What happens if I need to cancel my reservation?
A. If you need to cancel your reservation, you will be refunded the full amount when providing at least 72 hours' notice. If you cancel within 48 hours, you will be charged 1/2 of your rental cost. If you cancel within 24 hours of your rental, you will be charged the full rental amount. If you do not show up for your reservation, you will be charged the full rental cost.
Q. Is there a delivery fee?
A. No. We want to make your experience as stress-free as possible. We will bring the pontoon boat to your chosen boat ramp location. (See home page)
Q. Will you deliver to houses on the lake?
A. This depends on the location. (A delivery fee may apply.) Please contact us at 252-204-4047 to discuss your options.
Q. Am I allowed to grill on the boat?
A. Unfortunately, no. Grilling is not allowed on the boat.
Q. Can I leave the boat unattended?
A. No. It is your responsibility to maintain possession of the boat at all times.
Q. What happens if my boat stops running?
A. Please check to make sure that the shifter is in neutral and that the kill switch is attached. If it still is not starting, please contact Kerr Lake Adventures at 252-204-4047 and we will address the situation.
Ready to start your adventure?
Book your boat or RV rental today and get ready to explore Kerr Lake!